Refund and Cancellation Policy

At Début Lift Off, customer satisfaction is important. To ensure satisfaction, a flexible refund and cancellation policy is offered as outlined below.

 

Order Cancellation

If an order needs to be canceled, contact Début Lift Off at Info@debutperfumes.com as soon as possible. If the order has not been shipped, it will be cancelled. If the order has been shipped, it may be returned for a refund in accordance with the return policy.

 

Refund Policy

If a purchase is not satisfactory, it may be returned for a refund within 14 days of receiving the order. Contact Début Lift Off at Info@debutperfumes.com to obtain a return authorization number and instructions on how to return the product. The product must be returned in its original packaging and unused condition. Once the returned product is inspected, a refund will be issued within 14 business days.

 

Damaged or Defective Products

If a product is damaged or defective, contact Début Lift Off at Info@debutperfumes.com within 14 days of receiving the order. A return authorization number and instructions on how to return the product will be provided. Once the returned product is inspected, a refund or replacement will be issued, depending on preference.

 

Non-Refundable Items

Note that some items are non-refundable, including gift cards and promotional items.

 

Shipping Costs

Shipping costs are non-refundable. If a refund is issued, the cost of shipping will be deducted from the refund.

 

Changes to Policy

Début Lift Off reserves the right to modify the Refund and Cancellation Policy at any time without notice. Continued use of the website following any changes constitutes acceptance of the changes.

If there are any questions or concerns about the Refund and Cancellation Policy, contact Début Lift Off at Info@debutperfumes.com.